PRIVACY POLICY
Last updated: July 22, 2025
This privacy notice for True Grit Graphics, LLC ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website at www.truegritgraphics.com, or any website of ours that links to this privacy notice
Engage with our e-commerce platform for purchasing artwork-related services, including custom DTF printing and embroidery
Table of Contents
Introduction
What Information We Collect and How
Why We Collect the Personal Data
How We Share or Sell Personal Information
Data Safety and Security
User Rights Over Their Personal Data
Data Retention Policy
Universal Opt-Out Mechanisms
Company Contact Information
Introduction
This Privacy Policy applies to all users of our website and services, particularly those interacting with True Grit Graphics, LLC, an Oregon-based e-commerce business. It explains how we handle your personal information and complies with applicable data privacy laws, including the California Consumer Privacy Act (CCPA) and, where relevant, the General Data Protection Regulation (GDPR) for international users. For more information, please contact us at info@truegritgraphics.com or (425)306-6838, or write to us at 599 SE 42nd Cir, Troutdale, OR 97060.
What Information We Collect and How
We collect the following personal information from users when they use our Services:
First name
Last name
Email address
Date
File uploads for artwork
This information is collected directly from you when you create an account, place an order, or upload files for artwork processing on our website.
Why We Collect the Personal Data
We use the collected personal data for the following purposes:
To create and manage user accounts
To process orders and send order confirmations
To communicate with you regarding your artwork submissions
To conduct research and analysis to improve our services, including custom DTF printing and embroidery
These purposes are necessary for fulfilling our contractual obligations and complying with legal requirements.
How We Share or Sell Personal Information
We do not sell your personal information to third parties. We may share your information with the following third parties, as required by law or for service provision:
Payment processors to facilitate transactions
Service providers for website hosting and maintenance
We ensure that any sharing complies with applicable privacy laws, including CCPA and GDPR where applicable.
Data Safety and Security
We implement security measures to protect your personal data from cybersecurity breaches, such as:
Firewalls
Encryption methods
These measures are designed to safeguard your information in compliance with data privacy laws.
User Rights Over Their Personal Data
Under applicable laws, including CCPA and GDPR, you have the following rights over your personal data:
Right to access your personal information
Right to request deletion of your personal information
Right to opt-out of the sale of personal information (if applicable)
Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at info@truegritgraphics.com or (425)306-6838.
Data Retention Policy
We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, as disclosed in this policy, unless longer retention is required by law.
Universal Opt-Out Mechanisms
We honor browser settings and technology called universal opt-out mechanisms (UOOMs) as a verifiable consumer request to follow through on your opt-out rights, in compliance with U.S. state-level privacy laws.
Company Contact Information
For questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Mailing Address: 599 SE 42nd Cir, Troutdale, OR 97060
Customer Support Email: info@truegritgraphics.com
Phone Number: (425)306-6838